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Warranty Guide



At Lec Medical, we are committed to supporting healthcare professionals with reliable, high-performance refrigeration solutions. To give you complete peace of mind, all our products are backed by robust warranty coverage and responsive customer support.​

Warranty terms may vary depending on the product range, so we encourage you to check your appliance’s specific warranty details to ensure you’re fully informed.

5-year parts and labour warranty

Benefit from an extended 5-year parts and labour warranty on our premium Pharmacy
Plus range - designed for long-term peace of mind and dependable performance.​

2 years parts and labour warranty

Enjoy 2 years parts and labour warranty on all Pharmacy Essential and Laboratory refrigeration products – providing confidence and trusted reliability where needed.

1-year parts and labour warranty

All other Lec Medical products come with a 1-year parts and labour warranty, providing dependable support from
installation through to day-to-day use.



Need Support? Let’s Help You Find the Quickest Solution.

Before booking a repair, we recommend checking our FAQs or chatting with Lec Assist, our helpful AI chatbot. Many issues can be resolved in just a few steps - saving you time and getting your equipment back up and running sooner.



See terms and conditions for full warranty information here