Repair Service
Contact your local service support
We work with trusted local service partners across the UK to help keep your medical refrigeration equipment operating reliably.
To arrange a repair, please complete the repair request form below. Once submitted, your request will be forwarded to the appropriate service partner for the product location based on the postcode you enter. Providing your model and serial number via the form helps us capture all the necessary details upfront, allowing us to schedule your engineer visit quickly and efficiently.
Our Service Partner will be in touch within 24 working hours
If you require information about an existing repair for your Lec product, that was booked on or before Friday 28th August, please contact our service partner, Bluebird, directly on 01695 660261 or by email to lecmedical@bluebirdref.co.uk.
Email: service@cescatering.co.uk
Telephone number: 0800 0432 583
Opening hours: Mon–Fri 9am to 5pm
Response time: within 24 hours
Email: service@hfelec.co.uk
Telephone number: 0131 337 4011
Opening hours: 365 days 24/7
Response time: within 24 hours
Email: lecmedical@bluebirdref.co.uk
Telephone number: 01695 660261
Opening hours: Mon–Fri 9am to 5pm
Response time: within 24 hours
Email: info@henderson-biomedical.co.uk
Telephone number: 0208 663 4610
Opening hours: Mon–Fri 8am to 5pm
Response time: within 24 hours
Please ensure you provide the model and serial number when completing the form. Once submitted, our service partner for your area will be in touch to confirm an appointment date within 24 hours.
See terms and conditions for full warranty information here